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What is the use of Ombudsman to the public? Prepare a note.

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Elected representatives and bureaucrats are part of public administration. Complaints can be filed against their corruption, nepotism or financial misappropriation or negligence of duties. Ombudsman is constituted for this purpose.

A retired Judge of the High Court is appointed as the Ombudsman. People can directly approach the Ombudsman with complaints. On receiving complaints, the Ombudsman has the power to summon anyone and can order enquiry and recommend actions. Ombudsman has its beginning in banking sector to hear the complaints of clients and rectify them.
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